I am a very curious person who is open to other people's ideas and opinions. The best work environment for me is one that is social and requires teamwork. I believe that teamwork and collaboration is necessary to have innovation. As I work on starting my career in Computer Science, I would like to make as many connections as possible to gain knowledge, experience, and prowess in the professional world.
I am a graduate of Texas Women's University, where I completed my bachelor’s degree in Computer Science.
With this degree, I plan on pursuing a career
in Data Science, Database Management, or Machine Learning.
My background in the Customer Service industry has taught me
valuable skills in leadership,
teamwork, multitasking, problem solving, flexibility, and fluent communication.
Data Science · Analytical Skills · English · Statistical Analysis · Data Modeling · Mathematics · Agile Methodologies · Microsoft Word · Communication · Data Analytics · SQL · Python (Programming Language) · C++ · MySQL · Machine Learning · RStudio · Java · JavaScript · Data Analysis
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▪ Managed high-pressure situations during peak hours by prioritizing tasks and effectively multitasking, ensuring timely and accurate delivery of orders.
▪ Actively contributed to staff training sessions, leading sessions on POS system usage, showcasing effective communication and teaching skills.
▪ Provided exceptional customer service, actively listening to patrons' needs and preferences, resulting in an increase in positive feedback, customer satisfaction, and customer retention.
▪ Managed high-pressure situations during busy shifts by multitasking effectively, ensuring timely and accurate delivery of orders while maintaining a high level of customer satisfaction.
▪ Demonstrated strong problem-solving skills by resolving customer complaints and finding solutions to accommodate special requests or dietary restrictions.
▪ Collaborated with the kitchen and waitstaff to ensure seamless communication, accurate order delivery, and timely resolution of any issues, resulting in improved overall dining experience for customers.